Shipping Policy

Shipping Policy
 

Last updated: August 12, 2026
 

Order Processing
 

Orders are generally processed within 3–5 business days, excluding weekends and holidays. Processing time is separate from the time an order spends in transit.
 

Shipping Rates and Delivery
 

Available shipping methods, estimated delivery times, and shipping charges will be displayed at checkout. Delivery dates are estimates and cannot be guaranteed. Delays caused by carriers, severe weather, holidays, or other circumstances outside our control may occur.
 

Shipping Area
 

I currently ship to valid addresses within the United States. I do not currently offer international shipping.
 

Order Tracking
 

When tracking information is available, it will be sent to the email address provided during checkout. Please allow time for the carrier’s tracking system to update.
 

Address Accuracy
 

Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible if you notice an error. Once an order has shipped, we may be unable to change its destination.
 

A Whale of a Tale is not responsible for orders delivered to an incorrect address supplied by the customer. Additional shipping charges may apply if an order is returned and must be shipped again.

Lost, Delayed, or Damaged Orders.
 

If tracking shows that your package was delivered but you cannot locate it, please check around the delivery area, ask members of your household, and contact the shipping carrier.
 

If your order arrives damaged or contains an incorrect item, please contact us within 7 days of delivery. Include your order number and clear photographs of the item and packaging so I can assist you.
 

Contact 
 

For questions about shipping or an order, please contact ME through the Contact page and include your order number.